Aftersales Customer Service Specialist

Aberdeen - Aberdeenshire, United Kingdom

Job Description


:We are seeking a dynamic and proactive individual who possesses the ability to influence the team effectively. The ideal candidate will have a proven track record of motivating and guiding team members towards achieving collective goals. You should have a natural spark-demonstrating resilience and creativity in overcoming roadblocks. We are looking for someone who does not take "no" for an answer and approaches challenges with a strong, solution-oriented mindset.You will be managing all aspects of the billing process within the Europe and CIS Area and making an impact with our customers and cash flow profitability in the area. This is a varied role with the opportunity to drive process improvements working with a wide range of stakeholders including sales, finance and external customers.What You'll Do:

  • Lead with Impact: Take ownership of the entire billing cycle-from document review to invoice generation-ensuring our accounts receivable trends remain robust.
  • Drive Improvement: Play a key role in refining our processes, making a direct impact on cash flow and profitability.
  • Be a Key Player: Work closely with cross-functional teams to streamline operations and enhance financial performance.
Why Join Us?
  • Make a Difference: Your work will directly influence our financial success and efficiency.
  • Growth Opportunities: As part of a new team, you'll have the chance to shape processes and grow with us.
  • Collaborative Environment: Join a supportive team that values innovation and continuous improvement.
If you're passionate about making a significant impact and advancing your career in a global company, we want to hear from you! Apply today and be part of something great at NOV Downhole Technologies.What we offer you:Health & Wellbeing:
  • 30 days holiday plus 4 bank holidays
  • Private Medical Insurance
  • Employee Assistance Programme
Finance & Protection:
  • Pension Plan
  • Income Protection
  • Life Assurance
  • Personal Accident
A flexible benefits program for you and your family through salary sacrifice:
  • Dental Insurance
  • Healthcare Cash Plan
  • Partner Life Assurance
  • Critical Illness
  • Retail vouchers
  • Gym membership
  • Cycle to work
  • Travel insurance
About Us: Every day, the oil and gas industry's best minds put more than 150 years of experience to work to help our customers achieve lasting success.We Power the Industry that Powers the World
Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success-now and in the future.Global Family
We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work.Purposeful Innovation
Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better.Service Above All
This drives us to anticipate our customers' needs and work with them to deliver the finest products and services on time and on budget.About the Team: CorporateOur family of companies is supported by our global Corporate teams, providing expert knowledge from functions including Human Resources, Information Technology, Compliance, Finance, QHSE, Marketing and Legal centers of expertise. We are structured to provide guidance and service above all to all our business operations.

NOV

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Job Detail

  • Job Id
    JD3031072
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Aberdeen - Aberdeenshire, United Kingdom
  • Education
    Not mentioned