Job Description

We are looking for an Adoptions Project Manager to join our dynamic team at Advanced Water Infrastructure Networks. In this key role, you will be responsible for overseeing the end-to-end management of customer relationships, ensuring exceptional customer service and satisfaction. You will coordinate client water and drainage requirements throughout the NAV appointment process, helping to deliver successful outcomes for their developments.The RoleThe Adoptions Project Manager will establish client requirements for water and drainage provisions, manage expectations, and convert these into timely post award incumbent applications, to ensure Ofwat applications can be submitted to align with the clientsxe2x80x99 obligations. Other responsibilities include:

• Become an integral part of clientsxe2x80x99 NAV journey and be proactive in providing advice and solutions as the site progresses.
• Assess the post award reports received from the incumbent water and sewerage companies to ensure that they conform with their published charging arrangements, and that they align with the clients site supply strategy.
• Interface with the internal design, commercial and operations teams along with external designers, developers and self-lay providers.
• Offering technical support to the client and AWINxe2x80x99s commercial and design teams.
• Raising and resolving queries with AWIN Technical Account Manager.
• Liaise with consultants, Contract Managers, clients, sub-contractors and support functions ensuring specifications, quantities, issues and risks are identified and agreed.
• Secure approval of design from relevant adopting parties.

The PersonThe ideal candidate will have a minimum of 2 yearsxe2x80x99 experience in a Technical or Project Manager/Customer Service role. They will also have:

• Minimum 2 years experience in coordination and planning of projects, ideally within the Utilities, construction or residential sector, although industry experience not essential.
• Water & sewerage industry knowledge would be desirable.
• Knowledge of the Water Industry Act 1991 would be desirable.
• HND/HNC or Degree would be desirable.
• Commercial experience would be desirable
• Pro-active and hands on approach
• Positive xe2x80x98can doxe2x80x99 attitude
• Empathetic approach to both internal and external customers, offering first class customer service at all times.
• Excellent communicator with ability to resolve problems in a proactive manner.

Our Benefits:
Our company is devoted to ensuring our staff receives a comprehensive selection of rewards and perks. We acknowledge that employment is merely a portion of our daily routine, and our objective is to provide our team members with a broad spectrum of versatile benefits that cater to their needs. We take pride in offering a diverse assortment of options to support all lifestyles, with a majority of these benefits accessible throughout the year. Our benefits/perks consist of:

• Competitive Salary
• Flexible Hours (Staggered)
• Hybrid Working Options.
• Life Cover
• Attractive Holiday Allowance
• EV Salary Sacrifice Scheme
• Wellbeing Services
• Enhanced Parental Leave
• Long Service Awards
• Learning & Development Opportunities
• Retail Discounts
• Volunteering Scheme
• Christmas Shutdown
• Buy Additional Holiday

And much morexe2x80xa6We are committed to creating an inclusive and welcoming workplace. We are proud to be an equal opportunities employer and value diversity in all its forms. We want to ensure that you feel supported throughout the process and provide reasonable adjustments where necessary. If you require any adjustments during your application, interview process or throughout your employment, please do not hesitate to let us knowRegulated by Ofwat, Advanced Water Infrastructure Networks are an independent water company, providing clean water and wastewater services to customers in new-build residential developments across England and Wales, as well as smooth asset adoption for our developer clients.Email:

Advanced Utility Networks