Job Description

Who we are

VIVO provides facilities management and accommodation maintenance for the UK military and its partners. VIVO embodies both experience and innovation.



What we do

We put our Customers and Families First. They are the driving force behind everything we do. We drive forward improvements for them to ensure the service they receive, whether reactive repairs or a major project, is completed safely and on time. In order to achieve this, we have 4 core values: open, caring, agile and collaborative. These are at the heart of everything we do.

Contract Type:

Full Time, Permanent

Location:

Trenchard Lines, Upavon, Pewsey, Wiltshire, SN9 6BE

Working Hours:

37.5 per week, Monday to Friday 8:00AM-4:30PM

Salary:

24,000.00 per Year



Are you an Administrator with a passion for supporting dynamic, fast-paced environments? We are looking for a proactive, detail-oriented Administrator to join our team at Vivo. If you're keen to play a crucial role in supporting the Service Delivery Areas (SDA19 & SDA59) and help us deliver exceptional service across key Ministry of Defence (MoD) sites, this is your chance to make a real impact.

About the role:

As an Administrator working within a team of 3, you will be a key player in supporting a range of critical operational activities, including managing and recording customer-led meetings, producing reports, and helping to streamline communication across multiple teams and stakeholders. You will be involved in monthly meetings such as the Site Infrastructure Management Meetings (SIMM) and Total Facility Meetings (TFM) across various MoD sites; MoD Lyneham, Azimghur Barracks, Services Centre Cotswold, Rudloe South, DNBC Winterbourne Gunner, AIRC Netheravon, Imber Lines, AOSB Westbury, Trenchard Lines and Tedworth House.



Your day-to-day tasks will involve organizing and facilitating meetings, from booking facilities and ensuring site access to recording decisions and action logs. You will also circulate core MPR reports, produce data, and assist with stakeholder communication to effectively manage the contract. Additionally, you will proactively gather and act on customer feedback to ensure continuous improvement in our service delivery.



Your role will also include providing ongoing administrative support to the site operations team, ensuring the business remains organized and focused on delivering results.



What you'll need;



We are looking for someone with proven administration experience, ideally in a fast-paced, customer-driven environment. The ideal candidate will have the ability to take down minutes with accuracy and speed, prioritise tasks, and meet deadlines efficiently. Strong teamwork abilities and excellent communication skills to engage with stakeholders and colleagues are essential.



You should also have IT proficiency, particularly in Excel and Word. A valid driving license and the ability to travel between sites as needed is required. You will have excellent communication and interpersonal skills, with the ability to engage with a wide range of people. A passion for continuous improvement and the ability to influence others to meet high standards are also key to this role. Previous experience in a construction, property maintenance, or MoD environment is desirable



You must be able to pass BPSS Clearance for to be eligible for this role.



Ready to make a difference? Apply Now!



At VIVO, we are committed to creating a supportive environment where your career can thrive. Whether you're looking to expand your skills or take on new challenges, you'll find plenty of opportunities for growth. We value diversity and ensure every team member has the resources and training they need to succeed.



Take the next step in your career and join a dynamic, forward-thinking team. We're excited to see what you can bring to the table!



What we offer;



Up to 6% contributory pension scheme

25 Days annual leave plus bank holidays

Volunteer leave

Life Assurance Policy

Employee discount and reward schemes

Interesting, varied, and enjoyable work

A company that recognises your contribution

Training opportunities and qualifications within a supportive environment to ensure career progression

VIVO Defence Services

The role you have applied for is with VIVO Defence Services, a joint venture between Serco and EQUANS. By applying for this role, please be aware that information contained within your CV may be shared between VIVO Defence Services, Serco and EQUANS during the recruitment process.



At VIVO, we are committed to building a diverse and inclusive organisation that supports the needs of all. Therefore, we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool.



We are open to discussions around flexibility and flexible working and operate a hybrid work structure in many of our business areas. We are proudly a Disability Confident Leader. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. If candidates wish to request extra time to apply then they should contact 0345 010 4000 and ask to speak to a VIVO Recruiter.