Job Description

An exciting opportunity has arisen to join a dynamic and forward thinking Discharge and Transfer Team. We are looking for an enthusiastic and motivated team player with excellent communication, administrative and organisational skills.You will require strong communication skills as you will be working as part of a larger multi-disciplinary team. You will be required to demonstrate sensitivity and discretion.This post is for 37.5 hours per week. This will be based at Queens hospital, Burton.Main duties of the job

• To use patient administration system and other Trust applications required to support the patient's pathway.
• Responsible for dealing with all queries, either via telephone or face to face promptly and efficiently.
• Responsible for completion of general administration tasks, including filing, photocopying, scanning, fault reporting, data inputting and maintaining spreadsheets.
• Administration support for the senior team may be required.
• Order and maintain team supplies as necessary and in accordance with Trust policies

Closing date of applications: 25 February 2025Date of interview: 11 March 2025About usAs a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care TogetherOur fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.In return we will offer:

• Development opportunities, both professional and leadership development
• On-going support from recruitment to when you join our team and beyond.
• Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes

Key Facts:

• We see on average 4810 OP appointments a day.
• We are the 4thbusiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week.
• An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country.
• Our hospitals admit an average of 195 emergency patients daily.
• Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
• We are one of only 7 Trusts nationally with more than 50 operating theatres.
• We carry out more than 140 elective procedures each working day.
• UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.

Date posted11 February 2025Pay schemeAgenda for changeBandBand 2Salaryxc2xa323,615 a year pro rata paContractPermanentWorking patternFull-timeReference number320-MED-BUR-1566Job locationsQueens Hospital BurtonBelvedere RoadBurton-on-TrentDE13 0RBJob descriptionJob responsibilitiesPlease see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorshipImpacts of the changes to the UK immigration policy | NHS Employers Job descriptionJob responsibilitiesPlease see attached Job description and Person Specification. To apply please click APPLY FOR THIS JOB this link will take you to the TRAC Recruitment Site. You will need to register if you do not already have an account.Following the recent update on UK immigration policy for those on a Health and Care Visa or Skilled Worker Visa, please click on the link to check your eligibility before applying for this post as we may be unable to provide sponsorshipImpacts of the changes to the UK immigration policy | NHS EmployersPerson SpecificationQualificationsEssential

• NVQ level 2 or Equivalent

Desirable

• Qualification in word processing/ IT skills

ExperienceEssential

• Basic Computer skills

Desirable

• Customer Care Experience

KnowledgeEssential

• Evidence of effective verbal - face to face/telephone, non - verbal, written communication skills

Desirable

• Knowledge of hospital Administration system

Person SpecificationQualificationsEssential

• NVQ level 2 or Equivalent

Desirable

• Qualification in word processing/ IT skills

ExperienceEssential

• Basic Computer skills

Desirable

• Customer Care Experience

KnowledgeEssential

• Evidence of effective verbal - face to face/telephone, non - verbal, written communication skills

Desirable

• Knowledge of hospital Administration system

NHS