Job Description

An exciting opportunity has arisen for a motivated and enthusiastic Administrator to join our dynamic Bexley Local Authority Care (LAC) team. This role is ideal for someone looking to contribute to a passionate and supportive team while making a real impact on the lives of children and families within the community.Bexley LAC is a vibrant, collaborative team dedicated to providing outstanding care and support to children and families in the borough. You will be joining a warm and supportive environment where every team member plays a vital role in ensuring the success of the services we offer.This is a part-time position, and you will play a key role in supporting the LAC team by assisting with administrative tasks that contribute to the smooth running of the service.If you are an enthusiastic individual with excellent administrative skills, apply today and be part of something truly rewarding!Note: Due to high interest, we may close the role early once we've received sufficient applications. If you do not hear from us within four weeks of the closing date, please assume your application has not been shortlisted.Main duties of the job

• Serve as first point of contact, relaying messages accurately.
• Support the Nursing LAC team with administrative tasks.
• Update and maintain client data in RiO.
• Prepare and send correspondence on time.
• Handle office duties: calls, photocopying, scanning, filing.
• Manage emails and notify staff of updates.
• Maintain and update health records.
• Coordinate health assessments for LAC children.
• Generate data and reports on LAC cases.
• Attend meetings and take minutes.
• Assist with data collection and maintain spreadsheets.

About usOxleas offers a wide range of NHS healthcare services to people in community and secure environment settings. Our services include community health care such as district nursing and speech and language therapy, care for people with learning disabilities and mental health care such as psychiatry, nursing and therapies. Our multidisciplinary teams look after people of all ages and we work in close partnership with other parts of the NHS, local councils and the voluntary sector and through our new provider collaboratives. Our 4,300 members of staff work in many different settings including hospitals, clinics, prisons, secure hospitals, children's centres, schools and people's homes.We have over 125 sites in a variety of locations in the South of England. In London we operate within the Boroughs of Bexley, Bromley Greenwich and into Kent. We manage hospital sites including Queen Mary's Hospital, Sidcup and Memorial Hospital, Woolwich, as well as the Bracton Centre, our medium secure unit for people with mental health needs. We are the largest NHS provider of prison health services providing healthcare to prisons within Devon, Dorset, Bristol, Wiltshire and Gloucestershire, Kent and South London. We are proud of the care we provide and our people.Our purpose is to improve lives by providing the best possible care to our patients and their families. This is strengthened by our new values:

• We're Kind
• We're Fair
• We Listen
• We Care

Date posted21 March 2025Pay schemeAgenda for changeBandBand 3Salaryxc2xa328,622 to xc2xa330,225 a year pro rata incContractPermanentWorking patternPart-timeReference number277-7076059-CYPJob locationsAcorns, Queen Mary HospitalSidcup, KENTDA14 6LTJob descriptionJob responsibilities

• Serve as the first point of contact for calls, taking detailed messages and directing them to the appropriate personnel.
• Support the Nursing LAC team with delegated tasks as needed.
• Communicate professionally with staff and the public, ensuring accurate and effective information sharing, including use of interpreter services when necessary.
• Update and maintain the RiO system, including client registration and data entry with high accuracy.
• Prepare and send accurate correspondence such as appointment letters and reports within deadlines.
• Handle general office duties, including phone calls, photocopying, scanning, and file management.
• Manage emails, prioritize actions, and notify staff of strategy meetings and other important updates.
• Maintain and update health records, ensuring accurate tracking of childrens personal and health information.
• Set up and manage record-keeping systems for children entering or leaving care.
• Organize and distribute LAC records and request files from different sources as needed.
• Book and process health assessments for LAC children and young people.
• Generate and provide statistical data on LAC cases.
• Coordinate with the LAC Nursing Team and other professionals about LAC cases.
• Attend and provide administrative support at LAC Health Service Team meetings, including minute-taking.
• Prepare reports for the Designated LAC Nurse and other professionals as needed.
• Assist with data collection and analysis for annual returns.
• Provide training to Bank staff and maintain LAC Health Service spreadsheets.
• Monitor LAC waiting lists and assist with the management of service processes.
• Handle initial verbal complaints in accordance with Oxleas Complaints Policy to prevent escalation.

Job descriptionJob responsibilities

• Serve as the first point of contact for calls, taking detailed messages and directing them to the appropriate personnel.
• Support the Nursing LAC team with delegated tasks as needed.
• Communicate professionally with staff and the public, ensuring accurate and effective information sharing, including use of interpreter services when necessary.
• Update and maintain the RiO system, including client registration and data entry with high accuracy.
• Prepare and send accurate correspondence such as appointment letters and reports within deadlines.
• Handle general office duties, including phone calls, photocopying, scanning, and file management.
• Manage emails, prioritize actions, and notify staff of strategy meetings and other important updates.
• Maintain and update health records, ensuring accurate tracking of childrens personal and health information.
• Set up and manage record-keeping systems for children entering or leaving care.
• Organize and distribute LAC records and request files from different sources as needed.
• Book and process health assessments for LAC children and young people.
• Generate and provide statistical data on LAC cases.
• Coordinate with the LAC Nursing Team and other professionals about LAC cases.
• Attend and provide administrative support at LAC Health Service Team meetings, including minute-taking.
• Prepare reports for the Designated LAC Nurse and other professionals as needed.
• Assist with data collection and analysis for annual returns.
• Provide training to Bank staff and maintain LAC Health Service spreadsheets.
• Monitor LAC waiting lists and assist with the management of service processes.
• Handle initial verbal complaints in accordance with Oxleas Complaints Policy to prevent escalation.

Person SpecificationEducation /QualificationsEssential

• Education to GCSE/CSE level C and above NVQ2 or equivalent

Skills/Abilities/KnowledgeEssential

• A high level of IT knowledge and experience with RiO, including Microsoft packages databases
• Good interpersonal skills and organisational skills

ExperienceEssential

• Experience of working with public services, community health and / or education
• At least 6 months experience of working in an office environment

Desirable

• Experience and knowledge in processes around looked after children

Person SpecificationEducation /QualificationsEssential

• Education to GCSE/CSE level C and above NVQ2 or equivalent

Skills/Abilities/KnowledgeEssential

• A high level of IT knowledge and experience with RiO, including Microsoft packages databases
• Good interpersonal skills and organisational skills

ExperienceEssential

• Experience of working with public services, community health and / or education
• At least 6 months experience of working in an office environment

Desirable

• Experience and knowledge in processes around looked after children

NHS