Job Description

About us

We are an upcoming supplementary education provider based in the heart of Tower Hamlets (Mile End). We offer a range of tuition services including centre based group tuition and home tuition. As a growing company, we now require a full-time admin to carry out common office duties as well as supporting the director with other tasks to grow the company further.

Office Administrator Main Job Duties:

Answer queries via phone calls, emails, social media etc. Maintain good rapport with our clients/visitors in person, online and via telephone Maintain good rapport with our tutors in person, online and via telephone Manage correspondence by answering emails and sorting mail Filter through initial stage of tutor applications Arrange interviews for approved tutor applications Manage reception area and cater to queries from visitors/customers Draft, format, and print relevant documents Maintain database and records of students/tutors Create student/tutor profiles on the company system Enrolling new students onto tuition classes Interact with directors and carry out their requests Assist in purchase orders and invoicing Photocopy/file appropriate documents as needed Assist in managing social media profiles Assist with other marketing tasks as required Input records of tutors' time sheet into the company system Invoice students through the company system
Please note, relevant training will be provided for all of above.

Qualities/skills required:

- Excellent communication skills in

English and Bengali

(due to high number of Bengali customers)

- Ability to work without supervision

- Ability to work under pressure

- Excellent time management skills

- Exceptional customer service skills

- Basic proficiency with Microsoft office programs

- Strong attention to detail

- Patient and positive attitude

- Ability to handle confidential information

Work Schedule

Mixture of Weekday and Weekend shifts.

Salary

Salary 11,960 - 17940.

Exact salary is dependant on age of applicant in accordance to minimum wage requirements.

To apply, please send your CV to us via email.

If your CV meets our requirements, an interview will be arranged to discuss your suitability to the role further.

If you have any questions, please do not hesitate to contact us via email.

Job Types: Full-time, Part-time, Permanent

Pay: 11,960.00-17,940.00 per year

Schedule:

8 hour shift Monday to Friday Weekend availability
Education:

GCSE or equivalent (required)
Language:

Bengali (required)
Work Location: In person