Job Description

Are you a flexible and reliable individual? Could you be part of the Lincolnshire County Council Family?

If so, we\'d love to hear from you. Our Business Support teams are so much more than Admin, and more than \'just a job\'. We are supporting Lincolnshire by delivering positive changes for people every day.

We have 2 full-time, permanent positions available - both based at Grantham Area Office supporting the FAST team.

We want Administrative and Customer Service superstars across Lincolnshire to join our brilliant Teams. If you share our passion for delivering first class customer service and want to work for an organisation that cares, your job search is over! If you are motivated by working in a team, where no two days are ever the same, then this could be your opportunity to shine.

The role

Our Teams are friendly, welcoming and will support you in training to undertake a wide range of duties for departments across LCC. Being fully integrated into every team, Business Support Assistants often become subject matter experts in the areas they support, developing and supporting best practice. You really can make a difference.

What we\'re looking for

We need team players, with drive and determination. You\'ll also have a flexible, can-do positive attitude and a real desire to provide exceptional service. As some of our teams provide their invaluable support on-site, you may be required to work from one of our offices. Other roles offer the flexibility of home working and being on-site.

What\'s in it for you?

We are supportive of our employees and we genuinely care for and treat people as individuals. We aim to create a happy working environment in which you can flourish, reach your potential and provide the very best in customer service.

Along with a competitive salary we are offering;

• A Contributory pension
• Comprehensive benefits package including excellent discount schemes and cycle to work
• Sodexo Discounts and Benefits Scheme
• Flexible working policies
• Career progression opportunities
• A generous leave entitlement with the option to buy more

Further details can be found in our brochure

The Business Support family work flexibly to meet the needs of all services across the organisation, this means that some of our roles require cover for later hours and weekend working.

Next steps

If this sounds like the role and place for you, the job description is attached, and this details the skills and experience we are looking for. You can also read our other supporting documents before submitting your application.

Want to know more? We\'d love to hear from you and are happy to chat through your current experience or answer questions. Email Isla Sullivan or Leonie Rice at BS_Workforce_Management@lincolnshire.gov.uk.

Applications Close on 17th September 2023 and interviews will be held using Microsoft Teams.

Please note: It is current policy to not shortlist candidates more than once within a 4-month period who have previously applied for a Business Support post of the same grade in that time period.

Please be advised that this position may be subject to a criminal record check.

All candidates are advised to read the attached job information pack prior to making an application.

On occasion we receive significantly more applications than expected for some vacancies and under such circumstances we reserve the right to bring forward the closing date of the advertisement. We therefore strongly advise you to apply for the role promptly to avoid disappointment should the closing date be brought forward.

We operate a talent pool scheme whereby candidates who are not successful on this occasion may be considered for a period of up to 3 months for equal positions.

Lincolnshire County Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

Fluency Duty

In accordance with Part 7 of the Immigration Act 2016 (Fluency Duty), the ability to converse at ease with customers and provide advice in accurate spoken English is essential for the post.

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