Job Description

Pension Claim Consulting is a leading Claims Management Company specialising in mis-sold pensions and investments. We are looking for an Administrator, with a minimum of 5 years previous Administration experience, to join our Team. The main purpose of this role is to assist in processing enquiries and claims in respect of pension and investment mis-selling. Previous experience in an administration role is essential. Main Responsibilities and Duties include: \xc2\xb7 General administration duties such as filing, data entry, copying, printing, scanning, sorting post etc \xc2\xb7 Handling customer and 3rd party enquiries, via telephone and email, and responding in a timely and professional manner \xc2\xb7 Processing all claims, enquiries, and complaints in accordance with our procedures \xc2\xb7 Managing personal task lists and actioning or assigning as appropriate \xc2\xb7 Maintaining accurate client records within our CMS \xc2\xb7 Handling sensitive information in a confidential manner \xc2\xb7 Providing information internally to colleagues or externally to clients or 3rd Parties, as necessary \xc2\xb7 You may be asked to undertake other tasks that are deemed reasonable and appropriate to your skill set Other Requirements of this Post:

• A minimum of 5 years\' Administration experience
• Excellent customer service skills and confident communicating with clients via telephone and email
• Ability to work efficiently and in accordance with processes and guidelines
• A background of working within a Pensions or Financial environment is preferred, but not essential

This post is subject to DBS approval Personal/Professional Development The post-holder will participate in any training implemented by the Company as part of this employment. Previous Experience
You must have at least 5 years previous experience in an Administration role. Hours:

• Monday to Friday
• 9-5pm
• 35 hours per week

Application Process Please submit your CV. Successful applicants will be invited for an interview Job Type: Full-time Salary: \xc2\xa322,000.00 per year Benefits:

• Free parking
• On-site parking

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Dronfield, S18 1PG: reliably commute or plan to relocate before starting work (required)

Work Location: In person