Job Description

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

HOW YOU WILL MAKE A DIFFERENCE

Do you want to spend your working time making a difference in the world around you? Are you passionate about supporting the medical industries? Do you care about keeping patients and people safe? If so, then a career with Steris could be a great fit for you.

About Us:

At STERIS we are a leading global provider of products and services that support patient care with an emphasis on infection prevention. Our mission is to help our customers create a healthier and safer world. Working at STERIS, you GROW, LEARN and MAKE A DIFFERENCE.

We are currently recruiting for a Customer Support Administrator vacancy. This is an excellent opportunity to join us at a skilled level in a division that drives the business forwards through providing a best in class service to our customers

What is involved

Ensuring order processing is carried out in accordance with the OP.1 procedure

Processing Customer Sales Orders onto SAGE

To liaise with customers regarding their orders if a query arises at the time of processing to advise them of any changes needed to process the order successfully

To contact external shipping companies and customers to arrange for the collection of any palletised order\'s

To liaise with the Sales Support Team regarding any initial queries we have with a customer order

Supporting the Sales Support Team with incoming calls and answering general enquiries when required

Required

Customer Service Attributes

Ability to work under pressure

Attention to detail

Demonstrate a sense of urgency when required

Ability to work well towards deadlines and team objectives

Able to motivate themselves as well as working well within a team environment

Excellent interpersonal skills

Good working knowledge of Word & Excel

Excellent organisational and administrative skills

Strong written and verbal communication skills

Equal opportunities

STERIS plc provides employment and advancement opportunities without regard to age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion/belief, sex (gender), sexual orientation or any other legally protected characteristic as defined by UK employment law. The Company bases all employment decisions on merit, qualifications, skills, and abilities with the intention that the best candidate is selected for each position

STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare, life sciences and dental products and services. STERIS is a $5 billion, publicly traded (NYSE: STE) company with approximately 17,000 associates and Customers in more than 100 countries.

STERIS strives to be an Equal Opportunity Employer.

Steris