Job Description

Job Role

: Administrator (Parking Division)

Hours:

Monday to Friday - 09:00am - 17:00pm (35 Hours per week)

Salary:

12.60 per hour

Start Date:

ASAP

Location:

Chester Business Park, CH4 9QE

Overview

An excellent opportunity has arisen within Anchor Group Services to contribute to our successful Ocean Parking Division Team. As an administrator you will enjoy working within a team supporting the internal and external interactions of assisting the operatives who work across the parking portfolio and providing customer assistance to members of the public.



You will receive the training you need to succeed and grow within the division to become a professional administrator meeting company and customer expectations.



The successful candidate will need to be comfortable working individually and as part of a team, to complete a wide variety of daily duties.

Responsibilities include:

Supporting the business by ensuring all communication is managed to the highest level. Answering incoming calls and responding quickly and efficiently to emails. Replying to informal and formal representations submitted by motorists in relation to Parking Charge Notices (PCNs). Capturing of data, updating information, and keeping accurate records. Logging incoming mail against the relevant cases. Registering resident and business site permits. Assisting with payment plans; processing cheques and cards payments. Providing general advice to members of the public in writing and over the telephone relating to the PCN process. Updating internal software and systems. General administration tasks.





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Benefits

Wagestream - access to pay as you earn it. Access to a range of nationally recognised courses to help further your career, via the Anchor Academy. Free Employee Assistance Programme 24/7 including access to counselling. Auto Enrolment Pension. Hospital Saturday Fund. Cycle to Work Scheme Available. Reward and Recognition awards.

If you would like to be considered for this position,

APPLY NOW

and we will be in touch.



Other companies may call this role: Administrative assistant, Administrative coordinator, Administrative support assistant, Business administrator, Administrative support Specialist, Administrative Analyst.



Within commuting distance of: Broughton, Deeside, Chester, Wrexham, Ellesmere Port, Cheshire, Wirral, Mold, Flint, Cheshire, Flintshire