Job Description

Location: The Capital Building 6 Union Street Liverpool L3 9PP
Based: (Hybrid 60% office 40% WFH)
Hourly rate: xc2xa313.84ph
Working Days/Hours: Require office attendance 5 days per week 7.24 hrs per day with the core hours of 1000 - 1500 covered. Please note the working day must not commence before 0700 nor conclude post 1900. Hours of work are between 08:00 and 18:00.
Contract: Temporary, 6-months with the possibility of extension subject to business needs.
Brook Street in partnership with the Home Office has a fantastic opportunity to join their team as a document handler.
Experience Needed/desired:

• Ability to use MS Outlook, good command of English, ability to follow direction and have flexibility towards role and responsibilities.
• Ability to use MS Word and Excel

List the duties/ responsibilities:
Decision Enablement Services are responsible the end-to-end process of arranging interviews for asylum applicants. We are increasing the volume of interviews that we are booking each week and require additional staff to support the various teams involved in this process. They are:

• Case Progression
• Interview Booking
• Support and Compliance
• Meet & Greet- Will be greeting customers Face to face, will need to be confident and active as they will be on their feet for most of the day

The DES Administration Officer are assigned to a variety of workstreams within the asylum interview process. These include triaging cases, booking interviews, handling correspondence, checking paperwork, escorting applicants, and reporting. The job holder will undertake comprehensive training for their workstream and managed in accordance with Home Office HR policies.
Training:
4 weeks hybrid based for all roles apart from Meet and Greet.
Full H&S training will be provided specifically for Meet and Greet candidates - fully office based.
Clearance level (to be applied for by Brook Street upon a successful application):
Basic DBS + CTC (Counter Terrorism Clearance)
Happy to accept candidates with (SC)Role specific requirements:
You must hold a valid passport and must have lived in the UK for longer than 5 years. Please note that period of 6 months or longer spent outside of the UK in the last 5 years will unfortunately not be accepted. This role requires security clearance that will be processed for you, if successful.Brook Street are proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.
As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.
Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.
In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.

Brook Street