Job Description

Customer Service

We are seeking a motivated and enthusiastic individual to join our growing team. In this role, you will be the first point of contact for our learners, providing support and assistance with their inquiries, orders, and concerns. If you are passionate about helping others and have a knack for problem-solving, we want to hear from you!

Exciting Opportunity

We are seeking an enthusiastic individual with a strong academic background to join our team in customer service. In this role, you will assist with processing exam registrations and support adult learners in obtaining the qualifications they need. Proficiency in using a computer is essential, but training will be provided for all relevant software. You should be confident in phone communication, writing emails, and maintaining a professional demeanor in all interactions. Your support will be crucial for learners as they pursue important courses and exams.

The Business

The business is a fast-growing EdTech company with a refreshing approach and a casual dress code. We have a young and enthusiastic team who get involved in charity events, organise weekly Starbucks and all work together in a collaborative office environment.
As the best service provider in the country, you will be providing a truly excellent product and service that will benefit the people you are supporting. We own and operate a number of education brands including MME and Pass Functional Skills.

Hours:

Hours: Monday-Friday, 8:45-5:15
Saturday availability during peak season

Job Types: Full-time, Permanent

Pay: 24,000.00-25,000.00 per year

Benefits:

Casual dress Company pension Flexitime Free parking On-site parking
Schedule:

Monday to Friday Weekend availability
Education:

GCSE or equivalent (preferred)
Work Location: In person