Job Description

Administration Team Leader: On behalf of this leading Healthcare organisation in Barnsley we are looking for an Administration Team Leader to support that Central Administration Team.General Details:

• Location: BHF Priory Centre, Pontefract Road, Lundwood, Barnsley, S71 5PN
• Salary: 325,778.60 per annum
• Contract: Permanent 37.5 hours per week over days, nights and weekends.

This is a flexible role, so why not make the job your own! You have the flexibility to work your shifts around your personal life, whats not to love about that?THE ROLE:
As an Administration Team Leader, you will play a crucial role in providing high-level leadership support to our Central Administration Team, Extended Hours and Out of Hours teams and consistently deliver a xe2x80x98client-focused service, underpinned by strong IT skills, which promotes good customer service and effective working relationships.KEY RESPONSIBILITIES:

• Oversee daily operations of the Central Admin and i-Heart teams, ensuring efficient workflows.
• Conduct monthly one-to-one meetings with team members, adjusting hours as needed.
• Manage clinical and non-clinical rotas, ensuring a 3-month staffing forecast.
• Maintain weekly ledgers and oversee invoice authorisation.
• Support apprentices learning and development.
• Utilise advanced IT skills for high-quality documentation and correspondence.
• Organise and support meetings, ensuring effective scheduling and documentation.
• Handle internal and external queries, resolving operational issues proactively.
• Maintain and improve administrative systems and procedures.
• Collaborate on clinic operations, duty rotas, and holiday coverage.
• Ensure data quality and produce timely reports, aiding trend analysis and service improvement.
• Work towards key performance indicators, analysing data on service delivery and compliance.
• Handle sensitive information with professionalism and discretion.
• Assist with event logistics, including planning, setup, and coordination (some evening work required).
• Support patient complaint handling and reception coverage as needed.
• Foster positive relationships with staff, patients, and stakeholders.
• Oversee stock ordering for the Federation and support clinic session arrangements.
• Promote a learning environment to enhance team development and care standards.

ESSENTIAL SKILLS:

• Previous experience within a leadership or administrative role in a fast-paced office environment
• Previous experience working with a range of staff and managers at all levels.
• Competent with Microsoft Office
• Demonstrated ability to effectively communicate (verbal and written) at all levels with both internal and external stakeholders.
• Previous experience with an inhouse system and/or database.
• Proactive, enthusiastic, and motivated
• Resilient in dealing with emotive or sensitive issues.
• Hands-on with a confident, can-do attitude.

DESIRABLE SKILLS:

• NVQ Level 3 Business Administration or equivalent professional experience.
• Previous experience within a healthcare business and/or working alongside clinical staff.

Why Join Barnsley Healthcare Federation?

• Be part of an organisation dedicated to improving healthcare services in Barnsley.
• Work in a dynamic and collaborative environment with the opportunity to make a real impact.
• Play a leading role in shaping service delivery and improving patient outcomes.

Apply now and help drive excellence in primary care services.If shortlisted, our client will contact you to discuss the role and your experience further.Key Appointments UK Ltd will assess your suitability for the role based on the information contained in your CV and application. This includes skills, experience, education, and location.By applying for this role, you give consent for your CV to be processed by Key Appointments for recruitment purposes only. We often work with third parties who may contact you about this role. Our full Privacy Policy is available at key-appointments

Key Appointments