Job Description

TIS is a forward thinking and nationally renowned Security and Communications Company who are NSI Gold and BAFE accredited. We specialise in the design, installation, service and maintenance of

integrated security systems

and manufacture specialist equipment. TIS work with a wide range of public and private sector businesses and have achieved a reputation for

quality, care, and reliability,

which is second to none.

Our absolute ambition is to provide and maintain a

premium service

in the industry with staff wellbeing, safety, and environmental considerations at the forefront of our services. Our strategy is to achieve a

premium service

and a commitment to employees, customers, and all stakeholders. We provide an environment of quality and care helping employees engage with our customers, putting them at the heart of what we do.

Due to the Company's continued success, we are looking to expand the

Operations Administration Team

in the Mansfield area and are seeking an enthusiastic and dedicated

Administration Assistant.

This is an excellent opportunity for someone looking to develop their career and become a valued member of the team. You should be positive and enthusiastic having the ability to provide the client with a

premium service

and the capability to work independently or within a team when required.

Administration Assistant - Ref: V310

Based in Mansfield

This is an excellent opportunity to enhance your career within the security and communications industry. You would be required to complete core business administration functions within the customer engagement and operations teams, these duties include:

Logging new sales enquiries. Formatting and issuing quotes to customers on behalf of Key Account Managers. Processing orders and engineers' timesheets. Improving the business conversion rate by supporting Key Account Managers and Designers with quotation follow up and accurately recording the outcomes. Completion of operation manuals and NSI/BAFE Certification and other project completion paperwork when required. Efficient management of the Company's CRM software ensuring data is accurately recorded and up to date. Cross collaboration with all departments to ensure smooth coordination of business operations. Support and encourage the Company values, championing premium service delivery through business administration functions.

Key experience/qualifications:

Good IT skills and a familiarity with Microsoft Office 365. Have a passion for delivering premium customer service. Administration qualification preferred. Experience of using CRM software. Industry knowledge would be beneficial but not essential.

Skills and Capabilities:

Have the ability to work individually or as part of a team. A Positive, self-motivated proactive individual. Ability to operate effectively under pressure and be able to meet deadlines. Good attention to detail and organisational skills. Excellent verbal and written communication. Good communication skills with the ability to build successful working relationships with customers and colleagues. Be well organised and have self-discipline. Have the desire to learn and continually improve your knowledge. Have a desire to improve processes and the confidence to communicate this constructively.

Working hours:

Monday - Friday, 8.00am - 5.00pm (Permanent)

Salary:

27,000 - 29,000 per annum

Benefits:

Commitment to annual inflation increase in salary, Difference Maker Awards, Pension Scheme, Life and Accident Insurance, Medical Cash Plan, Cycle to Work, 23 days holiday increasing to 27 days plus 8 bank holidays, Birthday holiday, Pension Salary Sacrifice Scheme, Holiday Buy Scheme, Perks and Employee Assistance Program.

Job Types: Full-time, Permanent

Schedule:

Monday to Friday
Work Location: In person

Reference ID: V310