Job Description

Location:

London (In-Person, 5 Days a Week)

Salary:

30,000 per year

Team:

Productions - supporting

My Duvet Flip

at

Duvet Flip

About Duvet Flip

At

Duvet Flip

, we're here for one thing:

helping millions of people make the flip

-- flipping their mindset, their energy, their lives. We're building a movement through our four pillars:

Productions

,

Platforms

,

Programmes

, and

Products

.

And

My Duvet Flip

, our flagship show, is at the heart of it all -- inspiring action and change one guest at a time.

The Role: Guest & Bookings Manager

We're looking for a people-person with next-level organisation skills to be the engine behind our guest experience.

You'll manage everything from inboxes to databases, from scouting future guests to welcoming VIPs on recording days. You'll be working side-by-side with our CEO and production team to make sure every guest journey is seamless, professional, and genuinely unforgettable.

If you're a natural organiser, a bit of a hospitality hero, and love the buzz of a fast-paced creative environment -- this could be your perfect next step.

What You'll Be Doing

Owning the Guest Inbox:

You'll be the first (and friendliest) point of contact for all incoming guest communications.

Pre-Recording Prep:

Chasing video consent forms, collecting media assets, making sure every box is ticked before anyone steps in front of the camera.

Sending the Vibe:

Preparing and sending out slick briefing packs to guests, so they know exactly what to expect and feel pumped to join us.

Database Wizardry:

Keeping all guest information, partner updates, and booking records beautifully organised and up-to-date.

Guest Sourcing:

Finding

50 new potential guests every week

to keep our guest list buzzing and our conversations fresh.

Partner Updates:

Sending out weekly emails to active partners with clear updates on where we're at with their collaborations.

Studio Support:

Setting up refreshments, resetting between shoots, and making sure our production space feels like a home-away-from-home.

Welcoming Guests:

Meeting and greeting guests alongside our CEO -- creating a first impression that makes them feel like part of the family.

Who You Are

Obsessively Organised:

If your friends call you the "planner" of the group, we want to meet you.

People-Focused:

You make people feel seen, heard, and cared for -- whether it's through an email or a handshake.

Proactive to Your Core:

You spot things that need doing before anyone else even notices.

Clear Communicator:

You can write and speak in a way that's friendly, clear, and gets stuff done.

Hungry to Grow:

You're coachable, ambitious, and always ready to level up.

The Duvet Flip Vibe (Our Values)

Be Ruthlessly Kind

- Straight-talking but always with heart.

Be More Elephant

- Loyalty, memory, and emotional smarts.

Be Super Coachable

- Hungry to learn, unafraid to adapt.

Why You'll Love It Here

You'll be right at the heart of something meaningful, building a movement not just a show. You'll work with a team that's as ambitious as it is kind. You'll grow fast -- and have fun doing it.
Job Types: Full-time, Permanent

Pay: 30,000.00 per year

Benefits:

Company pension
Schedule:

Monday to Friday
Experience:

Administrative: 2 years (required)
Work Location: In person