Job Description

The post holder will provide an efficient high quality typing and administration service to support the medical secretarial team. Support the team in the management of patient's medical case notes and effective filing system and supporting the patients along the defined patient pathway.Main duties of the jobWorking with the team the post holder will support the Key Performance Indicators that have been set for each speciality and make decisions in prioritising own workloads.Post holder will deal with relevant correspondence, telephone or personal enquires efficiently and effectively.Contribute to tasks or duties to ensure excellent service delivery as directed by the senior secretary/line manager, consultant or other colleagues.The post holder will provide support in the training of new starters promoting and building positive relationships within the medical secretarial team, patients and service users and all BCU employees.Work with the senior medical secretary to instigate/agree escalation procedures where standards fall below a satisfactory level and agree new interim key performance indicatorsThe post holder will be expected to undertake any additional duties and responsibilities to ensure that service delivery is effectively maintained appropriate to their grade and training.The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.About usIf you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.Date posted21 February 2025Pay schemeAgenda for changeBandBand 3Salaryxc2xa324,433 to xc2xa326,060 a year per annum pro rataContractPermanentWorking patternPart-timeReference number050-AC139-0225Job locationsTo be confirmedTo be confirmedLL55 1HUJob descriptionJob responsibilitiesYou will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac Job descriptionJob responsibilitiesYou will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in TracPerson SpecificationQualificationsEssential

• Good General Standard of Education (e.g. GSCE Maths and English A-C and above or equivalent.

• Understanding of basic Medical Terminology

• Experience of working in an acute hospital/GP practice or Call Centre environment

• Excellent communication skills (written, verbal & telephone)

• Knowledge of Data Protection

• Good General Standard of Education (e.g. GSCE Maths and English A-C and above or equivalent.

• Understanding of basic Medical Terminology

• Experience of working in an acute hospital/GP practice or Call Centre environment

• Excellent communication skills (written, verbal & telephone)

• Knowledge of Data Protection

NHS