Job Description

Are you a people person searching for an interesting administrative role in a welcoming environment? Skilled in navigating multiple different IT systems? Highly competent in using Microsoft packages?

Perhaps you\'ve previously undertaken admin roles but are looking for a new challenge?

We\'re looking for two Admin Officers to work with Intelligence Teams within our National Enforcement Service. You won\'t require an enforcement or intelligence background as this is a support role and you\'ll be helping us to run an effective and busy department.

At the Environment Agency, our administrators perform vital work. You will be central to our friendly team - providing a comprehensive admin service. Your role will include:

- managing multiple IT and administrative systems
- managing our electronic records
- helping to procure goods and services
- monitoring a busy in-box to handle administrative requests
- providing our technical staff and managers with administrative support on routine tasks

Innovation is fully encouraged, and you will have ample opportunity to be creative. This could be coming up with new idea to enhance or simplify an existing process or to help us secure better value for money.

Responding to incidents is a central part of what we do. You will be required to have an incident role and make yourself available to respond to incidents or provide business continuity support during an incident. This may attract an additional payment and full training and workplace adjustments will be available to support you.

The team

Covering the whole of England, the Intelligence & Partnerships team are part of our National Enforcement Service, working collaboratively and enthusiastically to support the delivery of the Environment Agency\'s enforcement and regulatory remit. We collect, evaluate, develop and analyse intelligence, working closely with other Law Enforcement Agencies to tackle environmental crime and bring offenders to justice.
https://environmentagencycareers.co.uk/

Experience/skills required

Essential skills include:

- Excellent IT skills and a high standard of competency in Microsoft packages

- Highly organised and able to switch between tasks easily

The following skills are very relevant:

- Experience of being self-driven as well as working as part of an inclusive and diverse team

- Ability to exercise judgement in prioritising administrative tasks

- Ability to navigate specialised IT systems quickly

- Good level of literacy and numeracy

- Clear communicator, able to work with a variety of customers and transmit and receive information effectively.

Knowledge of procurement is not necessary as training will be provided but if you have relevant experience, please tell us.

Contact and additional information

This role is full-time and based in central Birmingham but we are happy to support smarter ways of working with opportunities for flexible and hybrid working once initial training is complete. You will work as part of a dispersed team so travel or overnight stays may be required occasionally.

We are an inclusive employer and seek a diverse workforce. We would like to receive applications from under-represented groups, including minority ethnic groups, people with disabilities, people with gender diverse identities and from varying socio-economic backgrounds.

This role requires the handling of sensitive information so any offer will be subject to the applicant successfully passing national security vetting checks to SC and NPPV3 level.

Please contact bernadette.cook@environment-agency.gov.uk for further information.

Job description attachment 1

Candidate pack

Closing Date:

04/09/2023, 23:55 hours

Level of security checks required

Basic Check

Competence 1

Focuses on Efficiency, Innovation and Quality

Description

PLEASE NOTE: your answer will be used for shortlisting and interview selection purposes. Describe your skills and experience using the STAR method (Situation, Task, Action, Result) to structure your answer.

We encourage innovation and creativity. In this role, we will encourage you to identify and seize opportunities to create, introduce and implement new or improved processes without compromising quality or accuracy. Please provide an example of how you have previously demonstrated this competence. Tell us about an improvement you identified, why you felt it was necessary and how you went about it. What impact did it have? How was it received? Would you do anything differently next time?

Competence 2

Communicates Effectively

Description

PLEASE NOTE: your answer will be used for shortlisting and interview selection purposes. Describe your skills and experience using the STAR method (Situation, Task, Action, Result) to structure your answer.

In this role, communication is key and being able to communicate effectively with others in everyday working relationships, listening, engaging and conveying information accurately to your audience is very important. Please provide an example of when you previously needed to explain a complex or difficult issue or process to a wider audience or group of people. What made the issue difficult to communicate? How did you go about making the subject more easily understood? What methods did you use? How did you check your audience\'s understanding? What was the result?

Competence 3

Data and Information Management

Description

PLEASE NOTE: your answer will be used for shortlisting and interview selection purposes. Describe your skills and experience using the STAR method (Situation, Task, Action, Result) to structure your answer.

Operating and maintaining data and information systems effectively and ensuring records are stored accurately, are up to date and readily accessible to facilitate team activities will be a key part of your role.

Please provide an example of when you have previously needed to interpret a large amount of data to produce a report or summary. How did you sort the relevant from the irrelevant data? How did you organise your report to convey the information in the best way? How would you approach a similar situation now?

If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team.

We are fully committed to having a diverse and inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application.

We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post.

The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilises Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls . Should you wish to become a support supplier on one of these frameworks or contracts please visit for more information.

Environment Agency