Job Description

• Name of position Admin and Social Media Executive
• Department Sales
• Reporting to Sales Manager
• Starting Salary \xc2\xa322000/= to 23000/= per annum
• Position Permanent Full Time
• Place Derry-Londonderry

Wafer have been manufacturing and supplying ice cream cones and ice cream related products for 30+ years and are looking for a new admin assistant to join our friendly team! Wafer Enterprises Ltd aims to create a professional, courteous and friendly environment for all its customers. Key duties will include:

• Provide administrative support to the sales department within the company.
• Answering telephones, queries and providing assistance to sales reps out on the road\xc2\xb7
• Respond to customer leads generated from online enquiries or leads from the office\xc2\xb7
• Deal with new and repeat customers on a daily basis via telephone or e-mail for the purpose of processing new orders and upselling where possible.
• Interact with the company\xe2\x80\x99s Production and Logistics teams to ensure customer orders can be processed and delivered in a timely manner and ensure customers are kept informed
• Update and maintain customer and sales information on the company\xe2\x80\x99s customer database to ensure data remains current.\xc2\xb7
• Update website\xc2\xb7
• Creating social media content and mailshots

No list is exhaustive and additional duties may be ascribed as appropriate. Person Specification Essential Criteria

• 5 GCSEs including English ad Math
• A minimum of 2 years experience in a busy multitasking admin environment
• Proficient in using MS Office applications - Outlook, Word, Excel, PowerPoint
• Creating and updating social media platforms including audio and video content

Desirable Criteria

• Post Secondary education
• Sage 50 or Sage 200 Software experience
• Photoshop or other Design software qualification

Skills

• Excellent telephone skills, especially dealing with customer queries
• Good organizational skills, multi tasking, following SOPs , planning and time management
• Work calmly under high pressure and time bound situations
• Motivated, enthusiastic, problem solving using common sense
• Social Media Savvy using various platforms
• Effective Inter personal and communication skills - verbal and written

Work Remotely

• No

Job Type: Full-time Salary: \xc2\xa322,000.00-\xc2\xa323,000.00 per year Benefits:

• On-site parking

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Education:

• GCSE or equivalent (required)

Experience:

• Administrative: 1 year (required)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person Application deadline: 24/11/2023
Reference ID: ASME001