Job Description

Job Title: ACRO IT Systems Administrator - HC611052

Location: Near Fareham

Salary: PO2, \xc2\xa337,953 - \xc2\xa341,139 per annum (pay award pending)

Hours: 37 hours per week (Monday \xe2\x80\x93 Friday with flexible office hours)

Contract: Permanent

Closing Date: Wednesday 30th August 2023 at 23.59 hours

We are looking for an enthusiastic and motivated individual to join us as an IT Systems Administrator, working within a national policing unit working to ensure safer communities in the UK and around the world.

About the role

This role will be based within the ACRO Continuous Improvement Team, and will be responsible for ensuring the delivery of the organisation\xe2\x80\x99s strategic vision, values and objectives in respect of facilitating System Development and Improvement in ACRO Portfolios. This will be through the implementation, maintenance and provision of new and existing database services, and the management of ACRO Systems Development Advisors.

You will also be the liaison between the end-users and the suppliers regarding new applications, faults and changes to existing IT applications along with the development, maintenance and monitoring of the ACRO website and intranet. You will also manage the relevant ITIL service components, specifically; sign off, service transition and continual service improvement.

For more information about the role, please click .

About Us

ACRO Criminal Records Office supports UK and international law enforcement by processing criminal records for the purposes of public protection, safeguarding and worldwide community safety.

We are growing, now employing more than 300 people to support the fight against crime as a global leader in our field.

All ACRO staff are employees of Hampshire Constabulary, and are provided with the same benefits of working within the public sector as other members of police staff.

Our culture and work environment aim to ensure that everyone feels included and valued. We invest in our people so that they can thrive, realise their potential and enjoy coming into work.

We are located in a business park close to the M27 near Fareham, with parking available.

What\xe2\x80\x99s on offer?

As members of Hampshire Constabulary police staff you will have access to a wide benefits package, including but not limited to:

• A hybrid working environment with flexible working hours (following the successful completion of any required training)
• Competitive pay with the ability to progress through the salary range
• Family friendly policies supporting those with caring responsibilities
• Generous annual leave entitlement starting at 25 days (pro-rata for part-time workers) in addition to public holidays, rising to 29 after five years\xe2\x80\x99 service.
• Cycle to work scheme
• Access to a wide range of learning and development opportunities
• Local Government Pension Scheme
• Opportunity to join the Hampshire Police Leisure and Sports Club and obtain a Blue Light Card, which both offer a range of shopping, holiday and leisure discounts and other benefits
• Employee wellbeing support, including onsite wellbeing rooms
• Access to 24/7 Employee Assistance Programme
• Long service and recognition awards
• Eye test vouchers
• Staff representation groups and networks

Application Process and interview

If you\xe2\x80\x99ve never completed a competency-based application or interview before, If you\xe2\x80\x99ve never completed a competency-based application or interview before, make sure you read each competency or value in detail, research the STAR (situation, task, action, result) format and use it when giving evidence.

Please note you do not need to add a CV or covering letter, and these documents will not be reviewed when considering your application.

Essential Qualifications

Educated to OR have the relevant comparable technical experience:-

BCS membership

IT Testing qualification

Prince 2 Project Management Foundation (or equivalent recognised Project Management qualification)

Essential Experience

Proven experience in a relevant environment. This should have included experience of use of application software, an understanding of database technologies and compilation and use of test scripts.

Competencies and Personal Qualities

Contact details for an informal discussion

If you have any questions about the role Richard Drever can be contacted on

The ACRO HR Team can be contacted by email at acro.personnel@hampshire.police.uk or by phone on 01489 569843

Please note that the email address you supply when submitting an application will be used for contact throughout the full lifecycle of that vacancy. You will not be able to amend your contact details. You should therefore ensure that you choose an appropriately accessible email address, being mindful that the process may take several months for some roles.

Hampshire and Isle of Wight Constabulary is an inclusive employer and strives to have a workforce representative of the communities we police and serve. We recognise that we are not fully representative and are working to address this imbalance through a variety of initiatives.

Hampshire & Isle of Wight Constabulary is an equal opportunities employer that positively promotes flexible working, enabling officers and staff to achieve a healthy work-life balance whilst meeting operational requirements of the constabulary. We actively encourage applications to be made on a full time, part time or flexible working basis.

The Equality Act 2010 allows us to promote equality within Hampshire and Isle of Wight Constabulary by adopting Positive Action to support people from under-represented groups. Our aim is to recruit talented people with a diverse range of skills and experience and welcome applications from all sections of the community. Our Positive Action team are available to provide support through the application and assessment process by contacting:

The Disability Confident campaign aims to remove barriers, increase understanding and ensure that people have opportunities to fulfil their potential and realise their aspirations. We will accommodate requests for reasonable adjustments where possible throughout our recruitment and promotions processes and encourage anyone requiring reasonable adjustments to disclose this at the earliest opportunity.

NHS