At Quaker Houghton, we are experts in the development, production and application of industrial process fluids, lubricants and coatings for the manufacturing industry. We have been an integral part in the growth of the world's largest industrial and manufacturing companies from aerospace and automotive to primary metal and energy. Today, we have a global presence, with our corporate headquarters located in Conshohocken, PA. Quaker Houghton is a global publicly traded company with a unique collaborative culture that supports career growth for its colleagues and offers competitive compensation and benefit programs.
Our customers' success is our own. As Account Manager you will be the main sales contact for the North UK territory, focus on nurturing relationships with our existing direct sales customer base covering our complete product portfolio, mainly within the metalworking fluids market for the automotive sector. Equally important, you will also drive cross-selling and customer satisfaction initiatives.
A unique opportunity to join our market-leading brand and a highly customer-focused team that is dedicated to providing the best value-based and solution-oriented approach to the industrial fluids market.
Tasks
What will you do?
Develop business growth in the territory to achieve company sales and gross margin targets by regularly visiting customer sites.
Create strong relationships with key customer contacts across all levels, both existing and prospective, to both increase customer satisfaction and cross-selling success.
Prepare and create customer presentations, proposals, commercial offers and value selling plans that demonstrate the benefits and value Quaker Houghton can offer.
Deliver sound technical advice to the customer, working closely with our Product Application team to implement and offer new solutions.
Communicate directly with the KAM team for alignment with the account strategy to achieve maximum business potential and aim to exceed customer expectations.
Collaborate with the QH Fluid Intelligence Solutions team regarding our range of equipment sales.
Coordinate as well with the Customer Service and Technical Service teams to make sure we meet overall customer expectations.
Regularly report to management to analyze sales targets, budgets and forecast. Mainly using CRM, excel and other IT Tools available.
Attend and participate in conferences and industry trade shows.
Monitor the competitors' activities, industry trends & regional regulations to give feedback to management and KAM team that is useful for innovation and market development.
Requirements
What are we looking for?
A proven sales experience in either metalworking, industrial chemicals industry or a mechanical engineering environment. A dynamic professional with excellent communication and presentation skills to be able to build strong trust-based relationships with the key stakeholders.
Safety Conscious - Safety is the core of our culture. Teamworker, Autonomous, Results Driven, Analytical & Problem Solver, Customer Focus.
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