Account Manager Ii

Hemel Hempstead, Hertfordshire, United Kingdom

Job Description


About Blackhawk Network:Today, through BHNs single global platform, businesses of all kinds can tap into the worlds largest network of branded payment solutions. BHN helps businesses grow revenue, increase loyalty, motivate and reward their teams, disburse funds and engage consumers. Branded payment solutions include the issuance and distribution of gift cards, egifts, corporate payouts and rewards, along with the technology to deliver these products in seamless, integrated ways. BHNs network spans the globe with more than 400,000 consumer touchpoints. Learn more at BHN.com. Overview:The role will be responsible for overall performance and management of B2B & B2C first party gift card programmes on our Cashstar platform. Clients that we represent include Tesco, Morrisons, Iceland, Boots, Superdry and Caffe Nero.Responsibilities:Responsibilities:

  • Analysis of market trends in b2b and b2c gift card environments to make recommendations to clients for further growth
  • Conducting monthly and quarterly reviews with clients to make recommendations and implement action plans
  • To support our marketing efforts with marketing strategy including trade marketing & direct marketing. Working closely with our marketing resource to plan with things like HR / Marketing publications, agreeing budgets with clients and proposing plans then implementing.
  • Supporting with our inside sales strategy items such as outbound call campaigns, using analysis to target businesses working closely with inside sales team lead to have defined campaigns throughout the year.
  • Working closely with our agency liaison to come up with promo strategies for clients throughout the year for our key reseller partners
  • Work towards individual and team sales targets and react to trends effectively.
  • Support wider support teams such as Account Support, Technical teams & Finance
  • Set and achieve individual objectives and review performance.
  • Support with investigations of any errors on the platform
  • To work closely with all teams linked to CashStar to share information and resolve queries
  • Proactively review and work within company policies, standard operating procedures, and company and legislative updates to ensure you are working in line with best practice and business risk is minimised
  • Always display positive examples of the company Beliefs.
Qualifications:Qualifications:
  • Confident use of Microsoft Excel, Microsoft Word, Microsoft Power Point and Online Search Engines
  • Be able to communicate confidently with customers and internal stakeholders
  • Ideally demonstrated some sales experience with a record of hitting targets set
  • Work well as part of a team
  • Excellent Telephone and Email communication
  • Prominent level of attention to detail and strong written communication.
  • Ability to problem solve and work calmly under pressure.
Benefits:We offer a competitive range of Employee Benefits that are designed to give all our employees a better quality of work-life, decrease stress and foster a great culture.In addition to a competitive contributory Pension, 25 days annual leave, life assurance & group income protection and flyers, our leading recognition programme with financial rewards. We also offer a wide variety of other benefits to support your physical and mental health. These include private medical insurance, Cyclescheme, free eye tests and an employee assistance programme.Additionally, we offer flexible hybrid working, additional leave for your wedding and volunteering, enhanced maternity, paternity, and adoption pay and ad hoc appreciation days each year and a day off on your birthday.We also offer a variety of ways for you to save money including savings of up to 15% at various retailers by using your bYond card, techscheme, green car scheme and season ticket loans.

Blackhawk Network

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Job Detail

  • Job Id
    JD3025405
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Hemel Hempstead, Hertfordshire, United Kingdom
  • Education
    Not mentioned