Job Description

ACCOUNT MANAGER

CREWE

UPTO \xc2\xa330,000 DOE

PERMANENT POSITION

Working for a well established company based in Crewe that design, manufacture and install marketing solutions for a variety of businesses internationally. Due to continued growth my client are looking to recruit an account manager to join the team on a permanent basis. There is plenty of room to grow and develop with this company! Work Culture is what makes their business a challenging, engaging and rewarding place to work. Their success is built on a collaborative working environment and continuous team training and development, they get the best from their employees and give the same in return.

The Account Manager is responsible for creating and nurturing long term relationship with the clients. In this role, you should be an excellent communicator and along with the Business Development Manager will be managing a complete portfolio of clients. Your goal should be first and foremost to provide a fantastic quality of service, safeguarding clients and helping them meet their objectives, but also helping develop the commercial success of the business.

Key Duties:

• Developing strong, long-term relationships with assigned clients and ensuring they receive excellent customer service
• Have discussions with clients to clarify needs, budgets and timescales
• Presenting Company credentials and taking design briefs from clients
• Briefing designers and estimators and agreeing actions and timescales
• Ensure the costing is accurate and that the design meets the brief and provides good value
• Attending client meetings and design presentations
• Working with colleagues to help secure sales
• Ensure all documentation is completed
• Understand why some projects don\xe2\x80\x99t proceed and address any lessons learned
• Attend handover meetings and introduce the client to the Project Manager
• Spotting and pursuing opportunities for further work with clients
• Complete all account management administration

Key Skills:

• Creative mindset with an interest in design
• Experience within a marketing department and/or experience of an account management or client facing role is desirable
• Proactive client management and customer service skills
• Ability to develop strong working relationships at all levels
• Willingness to make decisions and take responsibility
• Commercially aware
• Team player and ability to communicate at all levels
• Excellent communication skills
• Excellent presentation skills
• Excellent organisational, planning and time management skills
• Good attention to detail

• Ability to use own initiative when working alone
• Good problem solving and analytical skills

Company Benefits:

• 20 days holiday increasing 1 day per year of service up to 25 days + bank holidays
• Great company culture with excellent work life balance
• Individual development plan with a company that will invest in their team
• Social events
• Free parking
• Pension scheme

Hours: Monday-Friday 8.30am-4.30pm

For more information call Jodie on 01782 712230 or email your CV to

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