Job Description

Since June 2021, frog is part of Capgemini Invent . frog partners with customer-centric enterprises to drive sustainable growth, by building and orchestrating experiences at scale, while harnessing the power of data and technology. We\xe2\x80\x99re inventing the future of customer experiences by delivering market-defining business models, products, services, brand engagements and communications. Joining frog means you\xe2\x80\x99ll be joining the \xe2\x80\x9cpond,\xe2\x80\x9d a global network of studios, each with a thriving in-person and vibrant virtual culture. frogs are curious, collaborative, and courageous, united by our passion for improving the human experience across our areas of expertise, while each bringing our unique and diverse skills and experiences to the table. We draw on our global reach and local knowledge to solve complex problems and create innovative, sustainable solutions that touch hearts and move markets. frogs prize humour, positivity, and community just as highly as performance and outcomes. Our culture is open, flexible, inclusive, and engaging. Working at frog means being empowered to meet the moment, and Make Your Mark on every project, in your studio, your community \xe2\x80\x94 and the world at large.

What is the frog Accelerate Programme Pathway?

The frog pathway of the Accelerate programme is designed for talented graduates who are passionate about creating memorable customer experiences by imagining and building experiences, products, and businesses that disrupt the status quo, win hearts, and realise the future. frog is a leading global creative consultancy, part of Capgemini Invent. Partnering with passionate leaders and visionary entrepreneurs, we apply creativity, strategy, design and data to re-invent businesses, drive growth and orchestrate customer centric transformation.
The Accelerate Programme consists of 2 parts:

• The Institute (circa 3 months)
• The Academy (circa 18 months)
  

Your first 3 months of the Accelerate Programme will be spent within The Institute, where you will learn core consulting skills and gain a broad understanding of everything we do at Capgemini Invent within a feed-back rich environment.
Following your time in The Institute, you will join the frog Academy. Please refer to the relevant entry route webpage further details on team structure and information on alignment with your skills and interests.

The Focus of Your Role

As an Associate Consultant you will embark on a stimulating and exciting journey where you will develop key skills that influence how our clients evolve the way they work, perform, and achieve their goals. You\xe2\x80\x99ll have the opportunity to work on large scale transformation programmes. You will ensure the smooth delivery of end-to-end projects by working flexibly, demonstrating intellectual capability and delivering innovative solutions for clients.
Depending on your craft, the day-to-day tasks can vary from working with clients to designing innovative strategies and propositions in areas such as customer engagement strategy, Customer Relationship Management (CRM), loyalty, marketing, content, commerce, service transformation and innovation, and testing these new designs with the right user research methodology through to assessing enabling technologies and platforms to bring the new designs to life.

What you will need

We are interested to hear from you if you have experience working in the industries we operate in and are keen to start a career in an environment where you can drive change.
For all crafts within the frog Academy, we welcome applicants with the following skills:

• A natural curiosity in topics such as customer & business strategy, content and marketing strategy, customer relationship management and loyalty, commerce, service design, product development, UI & Design Systems
• A passion for great customer experiences and emerging technology with an understanding of the importance in putting the customer at the heart of new solutions to solve client problems
• An interest and/or experience in our target sectors: Retail, Consumer Products, Financial Services, Public Sector, Energy & Utilities, Travel & Transport (incl. Automotive), and Telco & Media
• A strong desire to work in a fast-paced environment alongside senior client stakeholders to articulate the value of the customer, their behaviours and motivations as a key part of any business\xe2\x80\x99 growth and transformation strategy
  

At Capgemini Invent, although academics form part of our overall hiring decision, we do not select candidates purely on academic performance. We will assess your suitability for a role using several tools including video interviewing and assessment centres (all currently being held virtually).
Note: You will have lived in the UK for the last 3 years with no more than 6 consecutive month residence outside the UK (in order to meet security clearance requirements).

Learning and Development

When you enter the frog Academy, a heavy emphasis is placed on your development and being able to learn a variety of skills, Craft-led expertise, and our frog essentials in a multitude of environments.
During the programme you will benefit from wider learning opportunities and can choose from a suite of training and accreditations including:

• Business Methodologies, Customer platforms & Accreditations
• Agile (Scrum Master, Product Owner)
• frog Essentials (Journey Mapping, Design Thinking, Storytelling)
• Craft-Led Methods and Foundational Training
• UX Design & Prototyping
• Adobe Business Practitioner
• Salesforce Accreditation

What you can expect

The pond is an eclectic place, full of frogs with varied interests, skills and expertise. Working alongside a world-class team with a wealth of consulting and industry experience, you will begin to create relationships across the organisation and acquire a foundation of consulting skills, tools and methodologies to help you accelerate your career. You will be part of a project team, building trust-based relationships at the heart of a client\xe2\x80\x99s organisation, helping them change the way they work and transforming their business to achieve their goals. You\xe2\x80\x99ll get early responsibility and build your skills through interesting and challenging work.
Working at frog means being empowered to Make Your Mark on every project, in your studio, your community \xe2\x80\x93 and the world at large.

Why Capgemini Invent?

As a team, we value:
Engagement: We believe in providing a stimulating working environment where our consultants are empowered to share their values and are engaged in purposeful work. The graduate scheme provides a supportive environment throughout, whether that is from your cohort, capability unit, or project team.
Inclusiveness: We are building a diverse and inclusive environment that embraces and values different points of view. We run regular meetups, alumni events, and W&O away days twice a year \xe2\x80\x93 all providing opportunities to connect with the team, have fun and learn something new.
Diversity: Capgemini positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are committed to hiring, developing and retaining the best people to deliver innovative, world-class solutions for our clients. We foster an inclusive culture that enables everyone to achieve their full potential and enjoy a fulfilling career with us. Our comprehensive flexible benefits package and lifestyle policies enable our employees to balance their individual, family and work-life needs.

Within the frog Academy there are a variety of project roles:

• Strategist (Innovation, Growth)
  • As an Innovation Strategist, you will be helping our clients define propositions, identify new business opportunities to unlock investment.
    

• Marketing Analyst
  • As a Marketing Analyst, you will be helping our clients develop and activate their audiences and content across multiple channels and at all stages of the customer journey.
    

• User Researcher
  • As a User Researcher, you will be supporting our clients design and re-imagine end-to-end customer, member, and employee experiences.
    

• Operating Model Strategist
  • As an Operating Model Strategist, you will be helping our clients evolve and redefine their business capabilities, processes and operating model so that they can better serve their customers and stay ahead of the game.
    

• Commercial Analyst
  • As a Commercial Analyst, you will be helping our clients articulate the value case of new propositions and customer engagement models so the right investments are made.
    

• Technical Analyst
  • As a Technical Analyst, you will be helping our clients manage the delivery of products and experiences by gathering technical requirements and business analysis.

Equal Opportunities at frog Frog and Capgemini Invent are Equal Opportunity Employers encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status, or any other characteristic protected by law.