Job Description

You will contribute to the development and delivery of high quality and customer-focused library services which support the academic activities of the University and its constituent Colleges.

You will have functional responsibility, along with another member of staff, for Customer Service at LCF Library, which includes overseeing local frontline services and representing LCF Library in department-wide working groups.

You will support specified courses/programmes of study, participating in course committees. You will establish constructive working relationships with course teams, and promote access to resources, collections and services through effective academic liaison, collection development and information dissemination.

You will assist in the provision of enquiry services and develop learning materials which encourage the use of resources and services.

You will line manage a small team and be responsible for providing professional leadership in your functional area.

Working pattern for this post is currently Tuesday - Thursday usually with one evening per week until 6.15 pm during undergraduate term. You will also work one or more evenings per week until 6:15 pm during the vacation period.

About you

We are looking for someone with a degree level qualification and relevant work experience. You will be able to motivate a team and to work independently without direct supervision.

You will create realistic plans to achieve the agreed deadlines and objectives of the role, and ensure all team members understand what is expected of them and that work is delegated appropriately, monitoring each staff member\'s progress through the University\'s probation and appraisal schemes

You will have excellent written and oral communication skills, be IT literate and have some interest in the subject areas of UAL.

A recognised library qualification or relevant experience in other education or information roles and related disciplines is desirable (e.g. library or teaching post graduate cert/dip/MA/MSc., CILIP accreditation, NVQ or apprenticeship.

In return, we offer a competitive employment package including a salary that reflects working in London; an attractive pension scheme; and a commitment to your continuing personal and career development in an environment that encourages creativity, diversity and excellence.

This role may include a mixture of on-site and remote working.

If you have any queries about this role, please email

UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn - a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.

We are UAL

University of the Arts London is a vibrant world centre for innovation, drawing together six Colleges with international reputations in art, design, fashion, communication and performing arts.

UAL is an exciting and rewarding place to work. With more than 20,000 people choosing to study with us each year, we know that each role in the University plays a crucial part in developing and supporting these future creative professionals. Library Services values a student-centred, accessible and inclusive approach to providing collections and services to inspire, empower, engage and encourage curiosity.

London College of Fashion, UAL is undertaking an unprecedented programme of change. In September 2023 we are consolidating our existing six sites into a new purpose-built campus as part of a new education and cultural district on the Queen Elizabeth Olympic Park.

Our culture

UAL is home to a diverse body of over 6,000 academic, professional and technical staff who support more than 21,000 students from 130 countries. We are proud of our international student and staff community and are committed to ensuring that the University offers an inclusive and supportive environment for everyone.

We are a proud Stonewall Diversity Champion and in 2022 achieved a Gold Award in the Stonewall Workplace Equality Index, helping us to ensure all LGBTQ+ people are valued and included at work. We are a member of the Race Equality Charter (REC), to help us reduce barriers that negatively impact Black, Asian and minority ethnic staff and students. We are a Disability Confident Scheme Committed employer and a member of the Business Disability Forum, which help us to recruit, retain, develop and improve the lives of disabled people in the workplace.

University of the Arts London