Job Description

At a glance:

• Role: 7.5T C1 Driver Technician
• Position: Permanent partner
• Location: South Central
• Scheduled hours: 41 Hours times to be agreed

Our Drivers work 4 days out of 6 (Monday - Saturday) which means you\xe2\x80\x99ll enjoy 3 days off each week to maintain a healthy work/life balance. We also offer overtime when required so there\xe2\x80\x99s potential to top up your earnings. About the role: At John Lewis & Partners we are famous for our reputation and customer service. We are looking for Partners who are not just after their next \xe2\x80\x98driving job\xe2\x80\x99. We are looking for Partners who want to make a difference to our customers\xe2\x80\x99 experience when receiving delivery and installation of our fantastic products. As our, 7.5T C1 Driver Technician you will provide a lead in the delivery of excellent customer service by driving a company supplied vehicle to deliver, assemble and install products in customers\xe2\x80\x99 premises in line with the planned route. This role gives you a lot of autonomy to thrive as the consumer face of John Lewis & Waitrose. Join John Lewis or Waitrose today Role Summary: The role should be viewed as customer facing as a Technician will spend a high proportion of their working day completing installation/assembly services in customers\xe2\x80\x99 homes. Technicians operate as a member of the Customer Delivery team based in one of the Customer Delivery Hubs. As a driver for the Partnership, you will promote the Partnership brand through a professional and courteous manner to other road users. Duties and Responsibilities:

• Responsible for mentoring and coaching colleagues of varying ability to achieve their personal development goals and the business secure its strategic aims, showing particular support for those who aspire to become Customer Deliver Installers.
• To adhere to current legislation and Partnership policy on compliance whilst meeting Health and Safety legislation within your daily tasks.

Role Requirements:

• This role requires a high degree of technical competence and a desire to develop performance for oneself, colleagues and the business. Technicians should openly demonstrate a passion for delivering excellence in customer experience, safe and efficient driving and be motivated to carry out their role following legal and best practice requirements.
• Acting as an ambassador for the John Lewis brand, they are focussed on delivering and surpassing the exemplary service expected of us. Technicians should also accurately adhere to the business systems and processes to minimise costs.
• Takes responsibility for own learning and self development and plays an active role in department activity.
• Demonstrates a flexible and positive approach to tasks and uses skills and knowledge to support coach, train and assess. Works in other areas of the Customer Delivery operation as requested by Management.

Required essential experience skills and qualifications: Required Qualifications:

• Must be aged 18 or over
• A valid C1 Driving Licence (with a maximum of 6 points)
• Drivers Certificate of Professional Competence (DCPC)
• Drivers Qualification Card (DQC)
• Valid Digital Tachograph Card

Essential Experience:

• Previous experience driving a 7.5 tonne vehicle
• Strong verbal communication skills both over the phone and face to face
• Able to cope with the physical requirements of the role

Desirable Experience:

• Good local geographical knowledge
• Installation and disconnection of white goods
• TV installations
• Assembly of flat packs

After completion of Earning Membership, as a Partner in the John Lewis Partnership you will be entitled to;

• 25% Discount at John Lewis & Partners on majority of goods
• 12% Discount at john Lewis & Partners on electrical & white goods
• 20% Discount at Waitrose & Partners on majority of goods

• The Partnership offers a defined contribution pension scheme and Life Assurance is 4x annual salary
• From 4.5 weeks paid holiday per year, increasing with length of service

Work-Life balance

• Discounted rates on holidays at the John Lewis Partnerships hotels, where only Partners and their guests can stay
• VIP suites with discounted tickets at the O2 arena
• Discounted cinema tickets.
• Discounts at numerous restaurants and bars
• Exclusive days out for John Lewis Partners and their families