2nd Line End User Computing Analyst
London, United Kingdom
Job Description
End User Technology Support / 2nd Line Analyst
A leading Investment management company is looking to hire an End User Technology Support Specialist.
You would be responsible for;
- Respond and proactively address employees technology queries regarding computer systems, software programs and telecommunication devices
- Perform ordering, installation and maintenance of physical computers, thin clients, virtual machines and related hardware and software. Install and support desktop IP telephony and telecommunications equipment.
- Utilising existing IT management systems (ServiceNow, eRequest, Change Control etc.) to manage the delivery of services
- Strong understanding of IT service management practices and ITSM programs as well as the use of ServiceNow
- Strong knowledge of Windows server, Windows 7 and 10 operating systems, Microsoft Active Directory and Active Roles Interface as well as Virtual Desktop Infrastructure
- Excellent troubleshooting, technical/creative problem solving ability
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Job Detail
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Job IdJD2978591
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationLondon, United Kingdom
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EducationNot mentioned