1st Line It Support Engineer

Devon, United Kingdom
ISR Recruitment
7 Current Jobs Openings
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Job Description


  • 1st Line IT Support Engineer
  • Torquay, Devon
  • c\xc2\xa321,000 to \xc2\xa323,000 per year
  • Plus 25 days holiday plus bank holidays, private pension, flexible-working, etc.
Skills and Experience:
  • Support the IT Manager with the training of Apprentices
  • Dealing with queries on the Service Desk and logging and resolving 1st line tickets and escalating to the 2nd line when appropriate to do so
  • Deal with IT calls across the business, liaising with the IT Manager as appropriate
  • Carry out daily checks to ensure the stability of the infrastructure in each business and update the appropriate documentation on a daily basis
  • Design and implementation of new projects and technologies under the guidance of the IT Manager.
  • Assist in the use of IT within the environment through the maintenance of IT software, hardware, and related peripherals
  • Develop quality relationships with all users of IT facilities
  • Resolution of problems within software or hardware where possible. Where not possible, liaise with the relevant agency to affect repair
  • Ensure that backups of the cloud for each site is monitored, reporting any issues to the IT Manager
  • Experience with Windows Desktop, Office 365, TCP/IP and Active Directory
The Opportunity: My client working within the public services sector are currently looking for a 1st Line IT Support Engineer on a permanent basis. You must be will to support the Technical Architect and the 2nd line support engineer with the running of the Service Desk logging and resolving tickets in a timely manner. You must hold a driving license and be willing to travel within the Torbay region to other sites within their business. Applications: To learn more about our client and this great opportunity on offer working as a 1st Line IT Support Engineer based in Torquay, Devon; please call and speak with John Noonan here at ISR Recruitment on 07719 919 860 or please email me a copy of your very latest CV and I\xe2\x80\x99ll call you back to discuss the role in more detail. Please call John Noonan at ISR Recruitment on 07719 919 860 to learn more??

ISR Recruitment

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Job Detail

  • Job Id
    JD3014946
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    £23000 per year
  • Employment Status
    Permanent
  • Job Location
    Devon, United Kingdom
  • Education
    Not mentioned
 
 
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